Last Updated: October 2026
1. Who We Are
Bristol Airport Taxi UK (trading as BA Taxi) is a professional airport taxi service operating in and around Bristol Airport. Our registered address is: Chew Road, Winford, Chew Magna, Bristol, BS40 8HJ. You can contact us at +44 7882 500 352.
2. What Information We Collect
When you book a taxi or contact us, we may collect the following personal information:
Full name, phone number, and email address. Pickup and drop-off addresses or locations. Flight details including flight number and arrival/departure time. Payment information (processed securely through third-party payment providers — we do not store card details). Any special requests or passenger requirements you provide at the time of booking.
We also collect non-personal technical data when you visit our website, including IP address, browser type, pages visited, and time spent on site. This is collected via cookies and analytics tools.
3. How We Use Your Information
We use your personal information to confirm and manage your taxi booking, send booking confirmations and driver details via SMS or email, contact you about changes to your booking, respond to enquiries or complaints, improve our services and website experience, and comply with legal obligations.
We do not use your data for automated decision-making or profiling.
4. Legal Basis for Processing
We process your personal data under the following legal bases: contract performance (to fulfil your booking), legitimate interests (to improve our services), and legal compliance (to meet applicable UK law obligations).
5. Sharing Your Data
We do not sell, rent, or trade your personal data to third parties. We may share your information with our drivers to complete your journey, payment processors for secure transaction handling, and analytics providers to improve our website. All third parties we work with are required to handle your data securely and in accordance with UK GDPR.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the booking and meet our legal obligations. Booking records are typically kept for up to 3 years. You may request deletion of your data at any time by contacting us.
7. Your Rights
Under UK GDPR, you have the right to access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to processing of your data, and withdraw consent at any time where consent is the basis for processing.
To exercise any of these rights, contact us at +44 7882 500 352 or via our website contact form.
8. Cookies
Our website uses cookies to enhance your browsing experience and analyse website traffic. You can control cookie settings through your browser. Continued use of our website indicates your acceptance of our cookie policy.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this page periodically.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
BA Taxi / Bristol Airport Taxi UK
Chew Road, Winford, Chew Magna, Bristol, BS40 8HJ
Phone: +44 7882 500 352